The Change Owner is responsible for ensuring that any required change to the services within the organisation is assessed for its impact on the business, that organisational processes are followed in the implementation of the change and that the benefits of the change are realised. The Change Owner may not be the person who requests or initiates the change. For major changes it would be expected that the Change Owner is appointed by the organisation. For minor changes or those delivered within a local department the Change Owner may be self-appointed.
The following material provides guidance to support this role.